When the practice is closed, please dial 111 in the following situations:

- Need medical help fast, but it's not a 999 emergency
- Think you need to go to A&E or another NHS urgent care service (other than 999)
- Need health information or reassurance about what to do next.

Buckland Hospital and the Kent & Canterbury Hospital have minor injury services, the nearest A&E Departments are at the William Harvey Hospital in Ashford, and the QEQM Hospital in Margate.

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and/or shortness of breath constitute an emergency.  

Get the right treatment when you need it

NHS services are very busy at the moment. It's important to come forward with any health concerns but you can help ease the pressure by choosing the right service. 

Knowing the right place to go can help you get the treatment you need faster. Please choose wisely and help us help you.

Emergency departments are currently extremely busy treating high numbers of patients. This service is for those who need it most – like people with severe chest pains, serious head injuries, loss of consciousness or breathing difficulties.

Please help us to protect emergency departments by using an alternative service if you have a less serious condition.

 Stop Think Choose

Health A to Z - NHS (www.nhs.uk)